Why we started Tallwater
Most small businesses run on gut instinct and the owner's cell phone. We built Tallwater to change that.
How Tallwater came to be
We started by working directly inside small businesses on the coast of Maine — and kept seeing the same problems everywhere we looked.
Tallwater was started in Belfast, Maine
Working with a plumbing company in Midcoast Maine, we kept seeing the same thing — owners running their entire business from their cell phone with no real system behind them.
Built the first CRM and workflow stack for a trades client
Their follow-up rate went from occasional to automatic. Jobs stopped slipping through. That client is still a partner today.
Switched to retainer-based partnerships
One-time projects didn't stick — clients needed someone to stay and keep things running. The retainer model was the only way to do the job right.
Working across coastal Maine, expanding nationwide
Now serving businesses in trades, property management, marine, and hospitality across the Maine coast — with remote partnerships expanding nationwide.
The Tallwater team
CEO and Founder
Head of Sales
Customer Success Lead
What you get when you work with Tallwater
We're not a software tool and we're not a one-time consultant. We're a long-term operations partner — embedded in your business, keeping things running month after month.
- No long-term contracts required
- Flat monthly retainer, no surprises
- Onboarded in under two weeks
- One dedicated operations partner
"They're the operations department we never had. And they actually show up."