Customer Communication
CRM and communication systems built on GoHighLevel. Every lead and customer, in one place — no more chasing threads in your inbox.
Operations infrastructure for businesses that work with their hands
Tallwater embeds into your business as a fractional operations partner — building and running the CRM, workflows, and automation systems you've been putting off. Retainer-based. No project fees.
How It Works
From scattered to sorted
We assess what you have, build what you need, and stay on to run it. No one-time builds. No abandoned systems.
Start with a Call
We talk through your business, find the gaps, and agree on where to start. One call is all it takes to get moving.
Build & Configure
We set up your systems — CRM, workflows, automations — built to last and fit your actual operation, not a generic template.
Ongoing Partnership
Monthly retainers mean we stay embedded and keep improving things as your business grows and your needs change.
What We Build
Systems that keep your business running
We set up and manage the operational infrastructure that lets you stop chasing your tail — CRM, workflows, communication, and reporting, all running together.
Automated Workflows
Follow-ups, scheduling, job status updates, and reminders — running automatically, without you having to touch them.
Voice & SMS Systems
Twilio-powered phone and text systems. Customers reach you the right way, and you can reach them too — at the right time.
AI-Powered Tools
Quoting, intake, triage, and customer communication tools built on the Claude API. Smart and practical — not gimmicks.
Custom Reporting
Supabase-powered dashboards built around your actual numbers — not generic metrics that don't apply to your business.
Ongoing Operations
We don't hand you a system and disappear. We manage, optimize, and improve it as your business grows and your needs change.
Why Tallwater
Built for operators, not just tech teams
Every system we build is designed to get used — not just to impress in a demo. We build for the person running the business, not the IT department.
“We had leads falling through the cracks every week. Tallwater fixed that. The system just runs."
Transparent Pricing
Flat monthly retainers. No project fees, no per-seat surprises.
Essential includes:
- CRM setup & maintenance
- Core automated workflows
- Monthly check-ins & support
- Right for businesses building a foundation
Everything in Essential, plus:
- Voice & SMS system (Twilio)
- Custom reporting dashboards
- Bi-weekly strategy check-ins
- For businesses actively building & scaling
Everything in Growth, plus:
- AI-powered tools (quoting, intake, triage)
- Weekly check-ins & direct access
- Tallwater functions as your ops & tech lead
- Priority response & same-day support
Everything in Partner, plus:
- Multi-location system architecture
- Custom data infrastructure
- Dedicated fractional CTO engagement
- Scope custom-built around your operation
“Tallwater didn't just set up our system and leave. Six months later, they're still improving it. That's worth every dollar of the retainer."